eBilling Training
We offer comprehensive eBilling and platform training for billing clerks, billing departments, and timekeepers at all law firms using the ALB platform. Our training options are available both online and onsite to ensure your team is fully equipped to use the system effectively and efficiently.
Our goal is to help your firm achieve consistency, reliability, and predictability in the eBilling process, improving workflow, streamlining operations, and enhancing overall billing accuracy.
Web Training
Our web-based training sessions are customized to address your firm’s specific needs, workflows, and challenges. After the initial training, we provide ongoing support to ensure long-term success. Web training is free and can be scheduled monthly, quarterly, or based upon your preferred schedule.
Your firm’s ALB Account Manager will regularly monitor progress, offering tailored recommendations for further training and improvements at no additional cost.
Onsite Training
We also provide onsite training for law firms. This in-person training is conducted at your location and can be scheduled to accommodate your availability, whether a half-day or full-day. Onsite training provides users with a classroom-type setting with our skilled professionals to ensure a deeper insight into the platform’s full capabilities.
