Roles & Responsibilities

Responsibilities include, but are not limited to:

  • To assist the eBilling Team leader/ Manager to achieve the process objectives
  • To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns
  • Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements
  • Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations
  • Maintain confidentiality of all internal company's and client's information
  • Submit electronic invoices in the required LEDES electronic invoice format in client’s preferred portal
  • Log into specified portals using credentials provided and extracting/ downloading / printing matter and invoice status information
  • Should have knowledge and experience with eBilling vendors (e.g. eBillinghub, TyMetrix 360, CounselLink, Collaborati, Legal Tracker (Serengeti), Collaboration Portal (Passport), Corridor Bridgeway, Onit Billing Point, DoeLegal Ascent, LSS, Lawtrac, BottomLine Legal Exchange and others) is preferred.

  • Excellent written and oral English language communication, ability to communicate in various formats – email, phone, face to face communication.
  • Flexible, able to multi-task, and work on multiple activities at once
  • Demonstrable ability to work successfully in a team and with moderate Supervision
  • Able to work under pressure to meet the tight deadlines demanded
  • Attention to detail and demonstrable ability to work to a high degree of accuracy
  • Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels.
  • Strong knowledge and hands-on experience on MS Excel and proprietary software
  • Time management and prioritization
  • Good analytical, numeric and data manipulation skills to understand and report on performance
  • Ability to know when to refer to senior team member to take appropriate further action Previous Experience:
  • Has a proven 1 to 3 years of prior experience working in a similar role, preferably in a partnership environment/ Law firm experience desirable
  • Experience of working in KPO/ BPO industry for offshore clients, preferably in professional service.


  • Hands-on experience in third-party integration a plus
  • Ability to work in a collaborative team environment
  • Iterative approach to development, using short development cycles and frequent builds
  • Object Oriented Programming / Object Oriented Design (OOP/OOD)
  • Ability to develop secure solutions and knowledge of industry best practices regarding information security and defensive development determining project requirements and developing work schedules for the team.
  • Delegating tasks and achieving daily, weekly, and monthly goals.
  • Liaising with team members, management, and clients to ensure projects are completed to standard.
  • Identifying risks and forming contingency plans as soon as possible.
  • Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
  • up-to-date with industry trends and developments.
  • Updating work schedules and performing troubleshooting as required.
  • Be able to write codes for projects at all times and as needed
  • Motivating staff and creating a space where they can ask questions and voice their concerns.
  • Being transparent with the team about challenges, failures, and successes.
  • Writing progress reports and delivering presentations to the relevant stakeholders.

  • Bachelor’s degree or MS in computer science, engineering, or a related field.
  • Relevant Management certification may be required.
  • Experience in a similar role would be advantageous.
  • Excellent technical, diagnostic, and troubleshooting skills.
  • Strong leadership and organizational abilities.
  • Willingness to build professional relationships with staff and clients.
  • Excellent communication, motivational, and interpersonal skills.

Infopark - Kochi

  • 5+ years hands-on experience in software design and development, database design and development, and system integration.
  • Hands-on experience with Microsoft technologies, specifically: .NET/ASP.NET/MVC/WEB API/WCF development.

Infopark - Kochi

  • With more than 6-8 year's experience
  • Has handled a Team
  • Who can join at the earliest.

Infopark - Kochi

  • Create a Top-Level Coding base using Angular best practices.
  • Implement an exciting and streamlined user experience that translates quality.
  • To cooperate with the back-end developer in the process of building RESTful API.
  • Communicate with External Web Services.
  • To work as a Team.

Graduate with minimum 2 - 4 years experience in Angular. Fair Knowledge of HTML and CSS, Javascript, jQuery etc. Experience in .NET/.NETMVC.


Infopark - Kochi

For a promising career with excellent growth opportunities and an extremely welcoming working environment,
mail to:[email protected]